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CYCLEPATCH.COM GLOBAL PRIVACY POLICY
PRIVACY POLICY OF CYCLEPATCH.COM AND ITS GLOBAL SUBSIDIARIES.
DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE CYCLEPATCH.COM SERVICES PROVIDED BY CYCLEPATCH.COM AND ITS SUBSIDIARIES IN THE UNITED STATES AND
IS ONLY APPLICABLE TO CUSTOMERS LOCATED IN, OR CYCLEPATCH.COM SERVICES GOVERNED BY THE APPLICABLE LAWS
OF THE UNITED STATES. CYCLEPATCH.COM WILL COMPLY WITH ALL APPLICABLE PRIVACY LAWS GOVERNING CYCLEPATCH.COM
SERVICES PROVIDED IN OTHER JURISDICTIONS. FOR CUSTOMERS PURCHASING ANY OTHER SERVICES FROM
CYCLEPATCH.COM OR ANY OF ITS AFFILIATES OUTSIDE OF THE UNITED STATES, PLEASE SEE THE PRIVACY POLICY
CONTAINED ON THE APPLICABLE WEBSITE OF THAT SUBSIDUARY OR AFFILIATE.
EFFECTIVE DATE: ALTHOUGH CYCLEPATCH.COM RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME
(SEE "HOW WILL I KNOW IF CYCLEPATCH.COM CHANGES THE PRIVACY POLICY" BELOW), THIS POLICY
WAS LAST UPDATED ON OCTOBER 19, 2007.
("CYCLEPATCH.COM") RESPECTS YOUR PRIVACY AND IS COMMITTED TO THE PROTECTION OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. THIS PRIVACY POLICY HAS BEEN DESIGNED TO ENSURE THAT THE PRIVACY OF THE INFORMATION WE OBTAIN IN THE
NORMAL COURSE OF PROVIDING OUR SERVICES IS RESPECTED AND MAINTAINED.
What is "Personally Identifiable Information"?
"Personally Identifiable Information" consists of information that can be associated with a specific individual or entity, or permits the individual or entity to be contacted either physically or online. This information includes,
for example, a customer's name, address, telephone number and e-mail address.
Why Does CyclePatch.com Collect Personally Identifiable Information?
CyclePatch.com recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information.
Therefore, CyclePatch.com collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience as a customer or prospective customer a positive one. CyclePatch.com may collect and use Personally Identifiable Information for any of the following purposes:
- To provide and/or change service you request to purchase;
- To bill you, run credit checks, or to initiate debt collection;
- To provide you with Customer Service;
- To ensure that our website is customer friendly, informative and easy to access;
- To create new services that may be of interest to you;
- To protect our customers, employees or property (e.g., to investigate fraud, harassment or other types of illegal activity);
- To anticipate and resolve problems with your CyclePatch.com service; and
- To inform you of new products, promotions or other marketing initiatives.
Typically, CyclePatch.com will provide you with a choice to opt out of our marketing activities. If no opt-out choice is available, please contact CyclePatch.com at the address or telephone number
listed in the "Contact Us" portion of this Privacy Policy and a CyclePatch.com representative will process
your request. Once your opt-out request has been processed, CyclePatch.com will respect your request to
decline to receive further direct marketing communications.
Will CyclePatch.com Disclose My Information to Any Third Parties?
The information collected by CyclePatch.com will only be used internally at CyclePatch.com, subject to the limited circumstances listed below. Unless you give us your express consent, CyclePatch.com will not disclose your information to third parties who want to market products to you.
When CyclePatch.com uses agents, contractors or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, CyclePatch.com will require that those third parties are subject to a confidentiality
agreement so that your information is protected.
What are the Limited Circumstances under which CyclePatch.com Will Disclose Personally Identifiable Information to Third Parties?
CyclePatch.com may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, CyclePatch.com may be required to disclose certain information under a subpoena, a court order, or as required by a regulatory or
administrative agency (e.g., in response to a customer complaint). Additionally CyclePatch.com may disclose this information if we, in good faith, believe that this information is necessary to identify, contact or bring legal action against individuals who may be a
threat to public safety or interfering with CyclePatch.com network, services or our customers.
If CyclePatch.com decides to stop providing CyclePatch.com Service or sell or transfer parts of its business to unaffiliated companies, CyclePatch.com will provide only that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish our business objectives.
Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to keep CyclePatch.com customer information confidential.
How Does CyclePatch.com Collects Personally Identifiable Information?
CyclePatch.com collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us on-line), or when you complete an application form for one of the products or services that we offer or promote.
CyclePatch.com collects personal information directly from you at the time when you apply for CyclePatch.com Services.
CyclePatch.com may also collect personal information from third parties such as:
- credit reporting agencies;
- suppliers of telecommunication services (e.g., other telecommunications and information service providers); or
- other entities who supply services to us related to the provision of telecommunication services provided to you.
If you do not want CyclePatch.com to have your Personally Identifiable Information, please do not submit it CyclePatch.com.
Be advised, however, that this may interfere with CyclePatch.com's ability to effectively resolve any customer service related issues you may have.
What About Personally Identifiable Information Specific to Internet Services, the CyclePatch.com Services, or the CyclePatch.com Website?
For users of CyclePatch.com's internet services, CyclePatch.com Services, or for those individuals that access CyclePatch.com's website or web-based tools via the internet, CyclePatch.com may store information on your computer in the form of a "cookie" or similar file.
Cookies allow CyclePatch.com to conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our websites and services. If you do not want a "cookie" or similar file stored on your computer,
CyclePatch.com recommends that you consult with your internet browser
instructions or "help" command to erase, block or monitor the cookies attached to your hard drive.
Additionally, from time to time, CyclePatch.com collects information about visits to our website, session lengths, bit rates and the number of messages and bytes passed. This internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis)
to evaluate the CyclePatch.com website. CyclePatch.com may also contract with third parties that use Web Beacons on the CyclePatch.com website. These Web Beacons are used to track the performance of our marketing efforts with respect to the CyclePatch.com services and no personally identifiable information is collected in the process.
CyclePatch.com will not read your outgoing or incoming e-mail, private chat or instant messages. Subject to applicable law, CyclePatch.com may store messages for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled
"What are the Limited Circumstances Under Which CyclePatch.com Will Disclose Personally Identifiable Information to Third Parties?"
Does CyclePatch.com Use Any Security Measures to Ensure the Privacy of my Personally Identifiable Information is Maintained?
Yes. CyclePatch.com takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons,
and uses Secure Socket Layer ("SSL") software to provide secure sessions for our visitors.
Can I Access The Personally Identifiable Information I Have Provided to CyclePatch.com?
In the event that CyclePatch.com makes material changes to this policy, CyclePatch.com will notify the subscriber via the email address provided to CyclePatch.com.
How Will I Know if CyclePatch.com Makes Changes to the Privacy Policy?
Yes. CyclePatch.com takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons,
and uses Secure Socket Layer ("SSL") software to provide secure sessions for our visitors.
How Can I Submit A Privacy Complaint to CyclePatch.com?
Please submit any complaints about breaches of your privacy in writing by contacting CyclePatch.com at the address or fax number listed in the "Contact Us" portion of this Privacy Policy.
What About the Protection of Children?
CyclePatch.com does not actively or knowingly collect any Personally Identifiable Information from individuals under 18 years of age. Where appropriate, CyclePatch.com will instruct children not to submit such information to our website advertisements without the consent of a parent or guardian.
If a parent or guardian is concerned that a child may have submitted Personally Identifiable Information to CyclePatch.com without their consent, that parent or guardian may contact CyclePatch.com at the address or telephone number listed in the "Contact Us" portion of this Privacy Policy and request that this information be removed from our files.
Contact Us
As previously described in this Privacy Policy, CyclePatch.com's Customer Service Department is available to assist you with any privacy concerns you may have. Contact information follows:
For more information visit our Contact Us page.
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